Privacy Policy
Last updated 10th January 2024
What personal information do we collect from you?
We may ask for your name, phone number, email address or other information.
When do we collect information?
We collect information from you when you fill out any of our online contact forms, and if you contact us via phone or email we may ask for some information about you.
How do we use your information?
We use the information we collect solely to answer your enquiry or provide whatever services you request – it is not transferred or sold to third parties or used for marketing or advertising purposes.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
How long do we keep your information?
We keep your details only for as long as we need it to deliver any services you have requested.
For example, our Callback form asks for your name and phone number so we can call you back. Once we have spoken to you, if you have not requested any further services we will remove this information from our systems.
To find out what information we are keeping about you, or to request to have it deleted, please get in touch with us with the contact details at the end of this page.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
Our website uses cookies for security purposes to identify human vs. automated visitors. These cookies do not track any personally identifiable information about you.
The Google Map on our Contact page delivers a third-party NID cookie from Google. This cookie is used to display the map according to your preferences on Google (such as your preferred language), to link it to your Google account (if your browser is signed into one), and to help customise adverts on Google properties, such as Google Search. For example, they use such cookies to remember your most recent searches, your previous interactions with an advertiser’s adverts or search results and your visits to an advertiser’s website. This helps Google show you customised adverts.
We use Google Analytics to help us understand how visitors use our website, such as what pages you visited and how long you spent on each page. This places some cookies on your device which are anonymised, i.e. the cookies cannot be used to personally identify you.
We use Facebook Pixel to track conversions from Facebook ads, collect data to optimise our adverts, understand our audiences better for future ads, and remarket to people who have already taken some kind of action on our website. This works by placing cookies on your device to track how you use our website and any ads we may place on Facebook.
For more information about these cookies please see Google’s privacy policy and Facebook’s data use policy.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the General Data Protection Regulation (GDPR) 2018. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
External Links
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; www.websitename.co.uk.)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URLs (this is an example: http://bit.ly/1OdxqD6).
Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Does our site allow third-party behavioural tracking?
Please note that we allow third-party behavioural tracking.
Information Request & Right To Be Forgotten
Please contact us if you wish to find out what personal information we store about you, or to have this information removed from our systems.
If you have signed up for our newsletter and you wish to stop receiving it, you can unsubscribe at any time either by clicking the “unsubscribe” link in the bottom of any newsletter email, or by contacting us directly to request you be removed from our mailing list.
Contact Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
Stirling IT Ltd.
Enterprise House
Springkerse Business Park
Stirling
FK7 7UF
